100% Authenticity Guarantee

All watches sold by WA are guaranteed to be 100% authentic. We are NOT an authorized retailer due to the highly limited nature of the items and brands we carry. We hand select only the most desirable pieces from a network of trusted vendors and clients who deal directly with the original manufacturers and retail boutiques. On top of this, every watch that we offer goes through a meticulous authentication process by a highly-trained watchmaker to ensure that it is in proper working order and uses all original parts that match the serial number on the original documentation.

In the interest of ensuring the trust and safety of our clients, we will gladly authenticate any pieces you have purchased from other retailers as well. This complimentary evaluation is available at any one of our three physical boutiques — NYC, Beverly Hills, and Miami.

Warranty

New and pre-owned watches purchased from WA are covered by either our complimentary 1 year warranty or the remainder of the original manufacturer warranty on the watch. Our warranty covers manufacturing defects that impact the mechanical function of the watch. We do NOT cover cosmetic defects, normal wear and tear, loss, theft, or damage as a result of misuse, water damage, etc. Any third party service or modification completed after purchase will render this warranty null and void. Eligibility to process a warranty claim is determined at our sole discretion. Due to the nature of vintage watches and availability of parts, we cannot offer our warranty for vintage pieces.

Concierge Service

WA is dedicated to offering the highest level of service available. Owning your next timepiece begins with a simple inquiry — via boutique visit, call, text, email, or even Instagram message. From there, one of our concierges will guide you through the process of selecting your next timepiece.

Obtaining the unobtainable has never been so easy.